Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Camera / MIC not allowed on FB / Messenger

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de SteinWill

SteinWill
SteinWill
more options

I like to use CAM / MIC on Facebook messenger, but I got a POP-UP, telling me to give permission to FB. But I cant insert FB manually in the settingsa / permissions And there are not ICON in the menu bar when I try to use CAM / MIC..

It works in CHROME, so the problem is in Firefox..

And ideas how to solve ?

I like to use CAM / MIC on Facebook messenger, but I got a POP-UP, telling me to give permission to FB. But I cant insert FB manually in the settingsa / permissions And there are not ICON in the menu bar when I try to use CAM / MIC.. It works in CHROME, so the problem is in Firefox.. And ideas how to solve ?

Todas as respostas (2)

Scribe
Scribe
more options

Hi, try this: Click the padlock icon at the left side of the address bar while you are on FB; you may be able to allow permissions at this stage, but if not, click the arrow on the right (>), then click 'More Information' and select the Permissions tab. More: How to manage your camera and microphone permissions with Firefox

If you still can't do it, try turning off any ad blocker you may be using then reload the page.

If that doesn't help, hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions, then restart Firefox; now if it's still OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Alterado por Scribe em

SteinWill
SteinWill Autor da pergunta
more options

Does not work :) No Ad_blocker used.. Tried in Safe Mode.. Same Same.. Still a pop up asking me to give FB permission.. Back to "normal".. Managed to toggle permission to ALLOW CAM / MIC.. See attached picture... So facebook HAS permission (TILLATT = ALLOW) to use CAM and MIC.. But, it does not work. But works on Chrome.. ANNOYING !