Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

It's hard to find the button Ask the question

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Toad-Hall

more options

I was looking for the ask question button on the page but couldn't find it. Instead, the button is located on the page https://support.mozilla.org/en-US/questions/new/thunderbird. It was very difficult for me to find this button, so I ask you to place it in a more visible place.

I was looking for the ask question button on the [https://support.mozilla.org/en-US/questions/thunderbird page] but couldn't find it. Instead, the button is located on the page [https://support.mozilla.org/en-US/questions/new/thunderbird https://support.mozilla.org/en-US/questions/new/thunderbird]. It was very difficult for me to find this button, so I ask you to place it in a more visible place.
Capturas de tela anexadas

Todas as respostas (1)

more options

These are various ways to be able to 'Ask a question'. It depends upon where you are at the time of needing to ask a new question.

If you are using Thunderbird you can directly get a link:

  • Help > Thunderbird Help
  • Scroll down and click on 'Ask the community'
  • Mozilla has many forums, so select 'Thunderbird'
  • Top right click on 'Ask Now', but it is always worth searching the forum for solutions in various Help Articles and other already asked questions before asking a question.

If you are already in Thunderbird Support Forum, perhaps reading this question.

  • Top of window - click on 'Get Help' to see a drop down option.
  • click on 'Ask the community'
  • Mozilla has many forums, so select 'Thunderbird'
  • Top right click on 'Ask Now' as I presume you have already searched for a solution and need to ask your own question.

See images below as a guide.