Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird migration

  • 1 resposta
  • 1 tem este problema
  • 26 visualizações
  • Última resposta de mail887

mail887
mail887
more options

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J

Finally got a new PC. Win 10 64bit. On old computer, was win 7 then moved to win 10. 32 bit OS. T-bird has been working great on old system. I found the "how to" migrate my DB and info to new machine. Thought I followed instructions well but did not work. On opening T-bird it was asking for which profile to use and the first time I selected default which did not allow any of the old data to populate. Upon re loading the T-bird folder in the roaming folder I selected something else (don't remember) and all info populated. Everything worked well until I rebooted the machine. Then it was gone. I then tried copying the profile file and using that and now T-bird doesn't even open. I get a window stating "no profile found". Tried un-installing T-bird and re-installing, no luck. Same issue no profile. It is now beyond my paygrade. Help! Thanks, J
Capturas de tela anexadas

Todas as respostas (1)

mail887
mail887 Autor da pergunta
more options

OK, Finally got my migration working.

> My new machine was defaulted to "not showing" folders and files. So when I went to replace the "Thunderbird" folder from my other machine I couldn't find where it went. Once I "showed" my folders and files I could place the "Thunderbird" folder in the correct place. > Then launched Thunderbird and set my old profile as DEFAULT all worked well.

It did take a bit of looking around the different posts to figure it out. Thanks to those who ask questions and those who answer them.

I hope this helps others out.