Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cant get me profile to reload when it disappeared

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

thegeegs
thegeegs
more options

My Firefox profilel crashed, I guess... I got a message to see if I wanted to create a new one. I located my previous profile and tried to reload it, but it didnt work and I dont know how to get it back... It has all my info, so I need someone to give me the step by step please to "reinstall" it? I know where to find it, just not where I need to put it to put it back. I did a create new and added the profile name, but it didnt bring it up...Help!!


Cant load the information, it keeps saying invalid or missing...its a pdf


HI ALL. havent received ANY replies and I am desperate here...PLEASE HELP!!!

My Firefox profilel crashed, I guess... I got a message to see if I wanted to create a new one. I located my previous profile and tried to reload it, but it didnt work and I dont know how to get it back... It has all my info, so I need someone to give me the step by step please to "reinstall" it? I know where to find it, just not where I need to put it to put it back. I did a create new and added the profile name, but it didnt bring it up...Help!! Cant load the information, it keeps saying invalid or missing...its a pdf HI ALL. havent received ANY replies and I am desperate here...PLEASE HELP!!!

Alterado por thegeegs em

Todas as respostas (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is that lost profile still in the default location in "AppData\Roaming" ?

If you can't select/use this profile because it is locked then you can try to rename/remove compatibility.ini in this profile.

thegeegs
thegeegs Autor da pergunta
more options

I opened the Mozilla/Firefox profiles in Appsdata It came up as text and said

[Install308046B0AF4A39CB] Default=Profiles/i6dnmfsb.7w1pnjl2.default - release Locked=1

[Profile0] Name=7w1pnjl2.default - release IsRelative=1 Path=Profiles/i6dnmfsb.7w1pnjl2.default - release

[General] Version=2


I think the 7w1 profile was the latest one, but I am not certain... what now?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Looks that you only have the new profile you created in profiles.ini.

Are there profiles present that do not appear in profiles.ini ?

You can use "Choose Folder" to register a lost profile that isn't present in in the Profile Manager.