Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How to unblock WebGL

  • 3 respostas
  • 3 têm este problema
  • 4221 visualizações
  • Última resposta de timmyh13

more options

When I log into a certain .gov website it can't load some information due to blocked WebGL settings. How do I access that information?

When I log into a certain .gov website it can't load some information due to blocked WebGL settings. How do I access that information?

Solução escolhida

OK, I missed your troubleshooting information.

webgl1Renderer: WebGL is currently disabled.
webgl1Version: -
webgl1DriverExtensions: -
webgl1Extensions: -
webgl1WSIInfo: -
webgl2Renderer: WebGL is currently disabled.
webgl2Version: -
webgl2DriverExtensions: -
webgl2Extensions: -
webgl2WSIInfo: -

You can check webgl.disabled on the about:config page and make sure it is set to false.

  • webgl.disabled = false

You can also possibly force WebGL by setting this pref to true.

  • webgl.force-enabled = true

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

Ler esta resposta 👍 1

Todas as respostas (3)

more options

You can check the Web Console for WebGL related messages.

You can check the Graphics section on the "Help -> Troubleshooting Information" (about:support) page to see if there are issues reported about WebGL.

more options

Solução escolhida

OK, I missed your troubleshooting information.

webgl1Renderer: WebGL is currently disabled.
webgl1Version: -
webgl1DriverExtensions: -
webgl1Extensions: -
webgl1WSIInfo: -
webgl2Renderer: WebGL is currently disabled.
webgl2Version: -
webgl2DriverExtensions: -
webgl2Extensions: -
webgl2WSIInfo: -

You can check webgl.disabled on the about:config page and make sure it is set to false.

  • webgl.disabled = false

You can also possibly force WebGL by setting this pref to true.

  • webgl.force-enabled = true

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

more options

Cor-el, Thank you very much. I know how to enable and disable at will, now I can get the info I need then disable WebGL again. Very useful!!! Timmy