Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can I retrieve deleted passwords

  • 3 respostas
  • 1 tem este problema
  • 26 visualizações
  • Última resposta de cor-el

more options

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated. Is there any way of getting the recent logins and passwords back? I would really appreciate any help.

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated. Is there any way of getting the recent logins and passwords back? I would really appreciate any help.

Todas as respostas (3)

more options

xdsaza said

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized

If you were synced at the time, then the passwords were deleted from the sync as well.

If you can't get them back, you will need to use the 'Forget Password' link on all websites. This will send a temporary password to the e-mail listed on that site.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

Firefox 80+ has a logins-backup.json file in the profile folder that can be used in case of issues with logins.json or to undo an accidental delete of a login, so you can check if you can find this file in the profile folder or in a backup.