Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I cannot open the Duolingo website from my Firefox browser on my MAC. It opens fine on my phone.

  • 5 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

I cannot open the Duolingo website from my Firefox browser on my MACbook Air. It opens fine using Firefox on my phone.

I cannot open the Duolingo website from my Firefox browser on my MACbook Air. It opens fine using Firefox on my phone.

Solução escolhida

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

Ler esta resposta 👍 0

Todas as respostas (5)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Please provide a public link (no password) that we can check out. No Personal Information Please !

more options

Thanks for responding. Duolingo is one of my most used sites, so it appears at the top of my Firefox page. I tried clicking it as usual, and I just got 3 dots lighting up sequentially across the page. I waited, but this kept going. I then tried opening the Duolingo site by entering Duolingo.com in the URL space, but I got the same result. This time I let it sit for an hour. Still nothing except the three dots. When I open it on my phone either from the app or from typing in the URL, it opened immediately and showed my progress accurately. I always use this app on my Macbook, not on my phone. I can't think of any further relevant info, but will be glad to send more if you have any further questions.

more options

Further to my earlier response, Duolingo sent me an email today suggesting that I study more. It had a link to their site. The lights on the three dots is still moving on my attempt to reach them. Again, it opens right up on my phone. Thank you again for taking an interest.

more options

Is this a new issue? Did it begin with a recent update? Does it happen in safe mode? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode The correct url is https://www.duolingo.com/ It opens without issue for me. Enhanced Tracking Protection is on and a finger printer has been blocked. Is it possible that your settings on the Privacy page of Preferences are preventing you from accessing the site?

more options

Solução escolhida

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean