Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How to remove duplicate forlders under IMAP Inbox

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta de rsbrux

more options

I recently changed the servers on one of my IMAP accounts in Thunderbird. The new IMAP server uses "INBOX" as a root folder, which the old one did not. When I changed servers, Thunderbird created only the top-level folder "Inbox", with all other folders indented below it. After adding the root folder in the "Advanced" server settings, Thunderbird now shows these folders (Drafts, Sent, Spam, etc.) at the top level with the folder "Inbox". However, they also still appear s subfolders of "Inbox", a problem I don't have with another account which uses "Inbox" as a root folder path. How can I get rid of the subfolders, short of completely deleting and recreating the account. I don't want to recreate the account because the new account will then appear at the bottom of my account list, below other, less important accounts.

I recently changed the servers on one of my IMAP accounts in Thunderbird. The new IMAP server uses "INBOX" as a root folder, which the old one did not. When I changed servers, Thunderbird created only the top-level folder "Inbox", with all other folders indented below it. After adding the root folder in the "Advanced" server settings, Thunderbird now shows these folders (Drafts, Sent, Spam, etc.) at the top level with the folder "Inbox". However, they also still appear s subfolders of "Inbox", a problem I don't have with another account which uses "Inbox" as a root folder path. How can I get rid of the subfolders, short of completely deleting and recreating the account. I don't want to recreate the account because the new account will then appear at the bottom of my account list, below other, less important accounts.

Solução escolhida

After restarting Thunderbird a few times, and then trying "Refresh" on the account in question, the problem solved itself, i.e., Thunderbird no longer shows any subfolders indented under "Inbox" in, they only appear at the same level as "Inbox". Thanks for the recommendation of the add-on "Manually sort folders". As many have written on its add-on page, it's surprising that this functionality isn't a standard part of Thunderbird.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Can you eliminate the subfolders by unsubscribing them? Right-click the account in the Folder Pane, Subscribe. If you have to recreate the account, it can be put to the top of the Folder Pane by setting it as the Default account in Tools/Account Settings, Account Actions, or there is the 'Manually sort folders' add-on for setting the order of accounts.

more options

Solução escolhida

After restarting Thunderbird a few times, and then trying "Refresh" on the account in question, the problem solved itself, i.e., Thunderbird no longer shows any subfolders indented under "Inbox" in, they only appear at the same level as "Inbox". Thanks for the recommendation of the add-on "Manually sort folders". As many have written on its add-on page, it's surprising that this functionality isn't a standard part of Thunderbird.