Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Printer System Dialogue Settings: Not using default/or last setting

richard207
richard207
more options

We altered the about:config settings print.tab_modal to false, as it was time consuming to have to keep selecting the system dialogue box, as we have two trays on one printer that we use to print (not available as a selection on Mozilla print page) and also have other printers we use, for different jobs.

The issue is when we select one of the printers (to print labels), it does not use the default settings, so we have to alter the size of the label each time we print. Mozilla used to save these settings and now it does not.

I have even tried to alter the "print.printer_name.print_paper_height" & width, but still no luck.

How do I get Mozilla to use the default printer settings, or remember the setting?

We altered the about:config settings print.tab_modal to false, as it was time consuming to have to keep selecting the system dialogue box, as we have two trays on one printer that we use to print (not available as a selection on Mozilla print page) and also have other printers we use, for different jobs. The issue is when we select one of the printers (to print labels), it does not use the default settings, so we have to alter the size of the label each time we print. Mozilla used to save these settings and now it does not. I have even tried to alter the "print.printer_name.print_paper_height" & width, but still no luck. How do I get Mozilla to use the default printer settings, or remember the setting?

Todas as respostas (3)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

hmm? i am not sure why a label printer application is not independent of FireFox?

But what you could try is to delete the FireFox printer settings and instead let it rely on Windows

Go to the url below, then scroll down to the very bottom of the long listing.

about:support

The bottom 2 subsections will have FF's printer settings. There will also be a button in the 2nd to the last section for deleting the settings FF has aggregated. Please press it. Close tab. Cross fingers. Restart FF. See if issue is better now.

richard207
richard207 Autor da pergunta
more options

Unfortunately if you 'clear saved print settings', it reverts back to using FF's print dialogue box, which we want to avoid. So I have updated the settings 'print.tab_modal' back to false and still it applies some random mesurements to the label size - not the deafult settings.

I've even tried 'print.save_print_settings' = true. But no luck.

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

ok, thanks for the additional information.

i do use a label printer but via windows and via not FireFox.

So i am looking forward to seeing if someone can provide you with a solution.

thanks!