Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox no longer displays chess.com pages properly

  • 2 respostas
  • 1 tem este problema
  • 52 visualizações
  • Última resposta de rpdickinson.me

rpdickinson.me
rpdickinson.me
more options

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!
Capturas de tela anexadas

Solução escolhida

Hello, The site is working properly with me. I don't know why are you facing this issue. Clear cache and browser history and then make a try.

Ler esta resposta 👍 1

Todas as respostas (3)

Naheed
Naheed
more options

Solução escolhida

Hello, The site is working properly with me. I don't know why are you facing this issue. Clear cache and browser history and then make a try.

rpdickinson.me
rpdickinson.me Autor da pergunta
more options

Well, this is weird and strange, as I have done this again and it has worked now. chess.com pages seem to be displaying fine again, so I will keep a close eye on this & hope it is a long time permanent fix. I wonder why it didn't work when I tried it before, but am glad it has worked after trying again! Thanks for your help.

Alterado por rpdickinson.me em

rpdickinson.me
rpdickinson.me Autor da pergunta
more options

Well, this fix has not lasted long! Today I again have chess.com pages not loading fully in Firefox!! Do I have to clear cache & data again? I do not know?! I just know something is wrong here. If anyone knows why this has started again after clearing cache & data yesterday, please let me know. Grateful for more advice thanks

EDIT: Clearing cache & history from History tab on browser menu does not work, while clearing data from Options>PrivacySecurity>ClearData does work. However I do not want to be doing this clearing action everyday I use chess.com! Why & how is this happening & how can I fix it permanently?

Alterado por rpdickinson.me em