Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Sending tab to mobile (Android) doesn't work; sync does

  • 3 respostas
  • 1 tem este problema
  • 80 visualizações
  • Última resposta de Paul

oscar.t.po
oscar.t.po
more options

Hi.

I use ESR (78.13) for Linux on two laptops, and the current version for Android (91.3). Sync is enabled on all these devices. I just ran a test: I sent a tab from one laptop to another and back, and it worked immediately. Sending a tab to mobile fails; no notifications, nor errors. However, I can sync tabs accross devices with no problem. I can also send the URL via NPC and Bluetooth, so it is not any of the laptops, nor the device that is failing.

I have noticed that on Android, when I start the browser the Sync option is set to "Sign in to sync"; if I tap there, it shows my sync account info; it doesn't ask for my username nor password. Perhaps this is related. Please help!

P.S. I looked at this question but it is archived: https://support.mozilla.org/en-US/questions/1284364. I have the exact same issue.

Hi. I use ESR (78.13) for Linux on two laptops, and the current version for Android (91.3). Sync is enabled on all these devices. I just ran a test: I sent a tab from one laptop to another and back, and it worked immediately. Sending a tab to mobile fails; no notifications, nor errors. However, I can sync tabs accross devices with no problem. I can also send the URL via NPC and Bluetooth, so it is not any of the laptops, nor the device that is failing. I have noticed that on Android, when I start the browser the Sync option is set to "Sign in to sync"; if I tap there, it shows my sync account info; it doesn't ask for my username nor password. Perhaps this is related. Please help! P.S. I looked at this question but it is archived: https://support.mozilla.org/en-US/questions/1284364. I have the exact same issue.

Solução escolhida

The notifications were off on Android; turning them on for "Sent Tabs" solves the issue, although I'm not sure this should work this way (perhaps there are good reasons for this). It is important to note that the tab is received immediately on desktop when sent from desktop or mobile, but not when sent to mobile (except on Firefox Nightly). Is there a way of modifying the intervals for syncing on Firefox Mobile?

Ler esta resposta 👍 0

Todas as respostas (3)

oscar.t.po
oscar.t.po Autor da pergunta
more options

Addendum: I forgot to mention that sending a tab from Mobile to any of the two computers works fine, immediately.

oscar.t.po
oscar.t.po Autor da pergunta
more options

Solução escolhida

The notifications were off on Android; turning them on for "Sent Tabs" solves the issue, although I'm not sure this should work this way (perhaps there are good reasons for this). It is important to note that the tab is received immediately on desktop when sent from desktop or mobile, but not when sent to mobile (except on Firefox Nightly). Is there a way of modifying the intervals for syncing on Firefox Mobile?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Not that I am aware of at the present time. You are right in saying that the arrival of the tab leads to a notification.