Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Login Issues with websites

  • 1 resposta
  • 1 tem este problema
  • 15 visualizações
  • Última resposta de FredMcD

kstevens78
kstevens78
more options

When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usually works.

I am currently having issues logging into "nespresso.com". The user name (email) and password are correct and work when using Chrome.

Please advise. I really don't like having to rely on Chrome!

When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usually works. I am currently having issues logging into "nespresso.com". The user name (email) and password are correct and work when using Chrome. Please advise. I really don't like having to rely on Chrome!

Todas as respostas (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.