Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

continuao 2 step verification

  • 2 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de FredMcD

more options

I use Firefox as my browser. My bank and Gmail both require 2 step verification. I complete this step and check off box on browser not to ask again in future but it doesn't work. My bank thinks it has something with Firefox security settings causing to ignore my request. What should I do with my security settings short of changing browser. I do not have this problem when I sign in using Microsoft browser.

I use Firefox as my browser. My bank and Gmail both require 2 step verification. I complete this step and check off box on browser not to ask again in future but it doesn't work. My bank thinks it has something with Firefox security settings causing to ignore my request. What should I do with my security settings short of changing browser. I do not have this problem when I sign in using Microsoft browser.

Todas as respostas (2)

more options

Detail like websites remembering you and log you in automatically is stored in a cookie, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
more options

Also, some websites place a 'count down' on their cookies meaning after a certain amount of time, the cookie is removed.