Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I read Kindle books from my Library on Kindle Cloud Reader through my Macbook Pro. The books open but "freeze" .

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de Pwilly

imagefact2014
imagefact2014
more options

I read Kindle books from my Library on Kindle Cloud Reader through my Macbook Pro. It has been fine until today when the books open but "freeze" - i.e. the pages can't turn. If I go to Contents of the book it fails to load and a sign declares Error Try Later. This just keeps happening. The books are fine reading on my Samsung phone. I have restarted the Mac 4-5 times. Everything else works but not Kindle Cloud Reader on this Mac. I have restarted Firefox. I have not changed any settings. I don't understand this problem. Kindle Cloud Reader works on the phone but since this morning the books "freeze" and the pages don't turn. When I could not access the books before Amazon confessed to having a system breakdown (early December) - but the Kindle KDP Suppport have just said there is not problem currently. Could this be a browser problem - or with the settings?

I read Kindle books from my Library on Kindle Cloud Reader through my Macbook Pro. It has been fine until today when the books open but "freeze" - i.e. the pages can't turn. If I go to Contents of the book it fails to load and a sign declares Error Try Later. This just keeps happening. The books are fine reading on my Samsung phone. I have restarted the Mac 4-5 times. Everything else works but not Kindle Cloud Reader on this Mac. I have restarted Firefox. I have not changed any settings. I don't understand this problem. Kindle Cloud Reader works on the phone but since this morning the books "freeze" and the pages don't turn. When I could not access the books before Amazon confessed to having a system breakdown (early December) - but the Kindle KDP Suppport have just said there is not problem currently. Could this be a browser problem - or with the settings?

Todas as respostas (1)

Pwilly
Pwilly
more options

I am also having this problem after using the Cloud reader for years and no trouble. out of the blue Firefox won't let me turn the page. Works correctly in other browsers, ie Chrome.