Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Speedtest problem

  • 3 respostas
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de jonzn4SUSE

more options

Hello, I think there is a problem in my Firefox settings because on the same Mac, with the same fiber connection to the same server I get very different speedtest results. With Firefox I get almost 300 Mb/s, with Chrome almost 700 Mb/s. I tried on other speedtest sites with same results. I use OpenDNS and I don't use VPN. What can I check to fix this difference?

Hello, I think there is a problem in my Firefox settings because on the same Mac, with the same fiber connection to the same server I get very different speedtest results. With Firefox I get almost 300 Mb/s, with Chrome almost 700 Mb/s. I tried on other speedtest sites with same results. I use OpenDNS and I don't use VPN. What can I check to fix this difference?
Capturas de tela anexadas

Todas as respostas (3)

more options

Can you post the results of a traceroute to 208.67.222.222 or 220.220 Then post the results of 1.1.1.1 or 1.0.0.1

Here is what I get and why I changed to cloudflare(10 hops). traceroute to 1.1.1.1 (1.1.1.1), 30 hops max, 60 byte packets 1 190.180.100.69 (190.180.100.69) 0.238 ms 0.243 ms 0.227 ms 2 96.120.72.9 (96.120.72.9) 8.690 ms 8.860 ms 8.645 ms 3 68.85.118.73 (68.85.118.73) 8.824 ms 8.810 ms 9.309 ms 4 68.86.152.218 (68.86.152.218) 9.290 ms 9.274 ms 9.260 ms 5 68.86.152.213 (68.86.152.213) 10.827 ms 11.033 ms 11.000 ms 6 be-31143-cs04.newark.nj.ibone.comcast.net (96.110.42.45) 11.934 ms be-31133-cs03.newark.nj.ibone.comcast.net (96.110.42.41) 10.382 ms be-31113-cs01.newark.nj.ibone.comcast.net (96.110.42.33) 15.702 ms 7 be-2111-pe11.newark.nj.ibone.comcast.net (96.110.33.242) 15.636 ms be-2211-pe11.newark.nj.ibone.comcast.net (96.110.33.246) 13.555 ms be-2311-pe11.newark.nj.ibone.comcast.net (96.110.33.250) 13.149 ms 8 173.167.58.38 (173.167.58.38) 13.115 ms 13.777 ms 13.055 ms 9 172.70.108.2 (172.70.108.2) 21.772 ms 199.27.132.36 (199.27.132.36) 13.330 ms 172.70.108.2 (172.70.108.2) 21.713 ms 10 one.one.one.one (1.1.1.1) 13.271 ms 12.906 ms 13.211 ms

opendns: Just goes blank for me after 8 hops. traceroute to 208.67.222.222 (208.67.222.222), 30 hops max, 60 byte packets 1 190.180.100.69 (190.180.100.69) 0.269 ms 0.284 ms 0.268 ms 2 96.120.72.9 (96.120.72.9) 11.265 ms 11.249 ms 11.156 ms 3 68.85.118.73 (68.85.118.73) 11.877 ms 11.862 ms 11.847 ms 4 68.86.152.218 (68.86.152.218) 11.828 ms 11.813 ms 11.799 ms 5 68.86.152.213 (68.86.152.213) 14.002 ms 14.225 ms 13.972 ms 6 4.68.37.17 (4.68.37.17) 14.667 ms 26.268 ms 14.383 ms 7 67.16.156.57 (67.16.156.57) 14.476 ms 64.215.102.73 (64.215.102.73) 14.227 ms 14.175 ms 8 4.78.132.22 (4.78.132.22) 15.652 ms 15.601 ms 15.550 ms 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * *

Alterado por jonzn4SUSE em

more options

jonzn4SUSE said

Can you post the results of a traceroute to 208.67.222.222 or 220.220 Then post the results of 1.1.1.1 or 1.0.0.1

Hi, there are the results:

Using OpenDNS:

traceroute to 208.67.222.222 (208.67.222.222), 64 hops max, 72 byte packets

1  192.168.1.1 (192.168.1.1)  1.251 ms  0.731 ms  0.708 ms
2  static-213-205-24-145.clienti.tiscali.it (213.205.24.145)  4.213 ms  4.319 ms  4.137 ms
3  static-213-205-56-37.clienti.tiscali.it (213.205.56.37)  4.061 ms  4.074 ms  3.707 ms
4  static-213-205-56-9.clienti.tiscali.it (213.205.56.9)  4.014 ms  4.414 ms  4.176 ms
5  static-213-205-58-161.clienti.tiscali.it (213.205.58.161)  7.224 ms  6.850 ms  3.672 ms
6  cisco.mix-it.net (217.29.67.41)  4.279 ms  3.576 ms  4.287 ms
7  dns.opendns.com (208.67.222.222)  3.504 ms  3.431 ms  4.051 ms

traceroute to 1.1.1.1 (1.1.1.1), 64 hops max, 72 byte packets

1  192.168.1.1 (192.168.1.1)  1.100 ms  0.584 ms  0.541 ms
2  static-213-205-24-145.clienti.tiscali.it (213.205.24.145)  4.148 ms  4.020 ms  3.799 ms
3  static-94-32-128-85.clienti.tiscali.it (94.32.128.85)  3.887 ms  3.519 ms  4.266 ms
4  static-213-205-56-9.clienti.tiscali.it (213.205.56.9)  3.980 ms  4.076 ms  3.976 ms
5  static-213-205-58-161.clienti.tiscali.it (213.205.58.161)  7.209 ms  7.286 ms  4.012 ms
6  cloudflare.mix-it.net (217.29.66.167)  10.477 ms  3.455 ms  3.968 ms
7  188.114.100.9 (188.114.100.9)  4.493 ms  4.419 ms  4.456 ms
8  one.one.one.one (1.1.1.1)  3.175 ms  3.129 ms  4.192 ms


Using Cloudfare DNS:

traceroute to 208.67.222.222 (208.67.222.222), 64 hops max, 72 byte packets

1  192.168.1.1 (192.168.1.1)  1.281 ms  0.633 ms  0.676 ms
2  static-213-205-24-145.clienti.tiscali.it (213.205.24.145)  4.198 ms  4.183 ms  4.227 ms
3  static-213-205-56-37.clienti.tiscali.it (213.205.56.37)  4.018 ms  4.024 ms  3.659 ms
4  static-213-205-56-9.clienti.tiscali.it (213.205.56.9)  4.255 ms  3.692 ms  3.977 ms
5  static-213-205-58-161.clienti.tiscali.it (213.205.58.161)  4.459 ms  6.169 ms  7.983 ms
6  cisco.mix-it.net (217.29.67.41)  4.719 ms  3.983 ms  3.999 ms
7  resolver1.opendns.com (208.67.222.222)  4.608 ms  4.460 ms  4.096 ms


traceroute to 1.1.1.1 (1.1.1.1), 64 hops max, 72 byte packets

1  192.168.1.1 (192.168.1.1)  1.394 ms  0.550 ms  0.483 ms
2  static-213-205-24-145.clienti.tiscali.it (213.205.24.145)  4.479 ms  3.486 ms  4.042 ms
3  static-94-32-128-85.clienti.tiscali.it (94.32.128.85)  3.999 ms  3.909 ms  3.971 ms
4  static-213-205-56-9.clienti.tiscali.it (213.205.56.9)  4.234 ms  3.977 ms  4.014 ms
5  static-213-205-58-161.clienti.tiscali.it (213.205.58.161)  6.972 ms  7.299 ms  3.970 ms
6  cloudflare.mix-it.net (217.29.66.167)  34.462 ms  31.374 ms  18.735 ms
7  188.114.100.9 (188.114.100.9)  3.935 ms  4.156 ms  3.989 ms
8  one.one.one.one (1.1.1.1)  3.435 ms  3.828 ms  4.173 ms


Anyway, the problem is the speed difference between Firefox and Chrome at same conditions.

more options

Yeah, OpenDNS looks good for you.