Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

export/import profile

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de david

Isidro
Isidro
more options

I backed up the thunderbird profile as per video instructions to external drive. On the new pc I installed thunderbird and copied to the roaming folder the filed previously copied from old pc. After doing it and opening the thunderbird, it doesn't open as the old program, it keeps wanting me to set up and account and when I go to the thunderbird program I find 4 different profile names and i guess it correspond with the times I have tried copying the profile back into the new pc. Can any one shed a light on this for me please.

I backed up the thunderbird profile as per video instructions to external drive. On the new pc I installed thunderbird and copied to the roaming folder the filed previously copied from old pc. After doing it and opening the thunderbird, it doesn't open as the old program, it keeps wanting me to set up and account and when I go to the thunderbird program I find 4 different profile names and i guess it correspond with the times I have tried copying the profile back into the new pc. Can any one shed a light on this for me please.

Todas as respostas (1)

david
david
  • Top 10 Contributor
more options

This happens because TB always installs a base profile and, on first starting, prompts for an email id. If you already have a profile, just click the 'home' tab and ignore the request for email id. Then, right-click near top of screen and activate the 'menu bar'. Then, click help>moretroubleshootinginformation, scroll down to Profiles, click about:profiles and you should see your profile listed among the others. Select it and you should be okay.