Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Synching bookmarks, passowords, login details, etc.

  • 6 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de jonzn4SUSE

more options

So I uninstalled and reinstalled Firefox because it keeps freezing and crashing after a Windows update. My thought process was that it was alright for me to do it since I can always log in and have my bookmarks and other stuff synched. But now I don't see any option that lets me recover all my data. Did I messed up and threw away my years worth of data or can I still recover them?

So I uninstalled and reinstalled Firefox because it keeps freezing and crashing after a Windows update. My thought process was that it was alright for me to do it since I can always log in and have my bookmarks and other stuff synched. But now I don't see any option that lets me recover all my data. Did I messed up and threw away my years worth of data or can I still recover them?

Todas as respostas (6)

more options

Do you have your data on another device? Sync isn't meant as a backup, but is meant to sync data between other connected devices. You should always backup your personal data yourself.

Alterado por jonzn4SUSE em

more options

Nope. I am using the same device.

more options

Did you already log into your Firefox account?

more options

A trick I learned about Sync is that it will see a different version of Firefox as a different device on the same computer. You can sync your data between the two versions like a backup. The screenshot shows that my data is on different version and devices. When 1 browser is missing data, I can open another or go to a different device and send the data.

more options

I already logged in to my firefox account. How can I do what you've done? Also a note, when I uninstalled firefox I didn't delete the residual folders and when I reinstalled it, it prompted me to reinstall instead of a fresh install but I also used Refresh Firefox options to remove the add-ons.

more options

To test, download a different version of Firefox and make sure to install in a different directory. Log into it make sure sync is setup and the options are checked. I will assume that you logged into the browser with nothing and that is what will sync. This little test will verify what sync has.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-beta

Alterado por jonzn4SUSE em