Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

MP4 videos fail to play

  • 8 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de sprain5494

more options

MP4 videos fail to play with the following error messages:

  1. No video with supported format and MIME type found.
  2. Video can't be played because the file is corrupt.
  3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
  4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

  • issue began a 1-2 weeks ago
  • issue does not exist on chrome browser
  • MP4 videos can be downloaded and played successfully in applications other than firefox
  • other video formats play successfully in firefox
  • issue persists in troubleshoot mode
  • issue persists with hardware acceleration on/off
  • issue persists with tracking protection on/off
  • media.mp4.enabled is set to true
MP4 videos fail to play with the following error messages: # No video with supported format and MIME type found. # Video can't be played because the file is corrupt. # NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) # Error no decoder found for audio/mp4a-latm example video #1 on [https://tekeye.uk/html/html5-video-test-page https://tekeye.uk/html/html5-video-test-page] other notes: * issue began a 1-2 weeks ago * issue does not exist on chrome browser * MP4 videos can be downloaded and played successfully in applications other than firefox * other video formats play successfully in firefox * issue persists in troubleshoot mode * issue persists with hardware acceleration on/off * issue persists with tracking protection on/off * media.mp4.enabled is set to true

Todas as respostas (8)

more options

It works for me. see screenshot Desktop or laptop Manufacture and Model?


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎30-‎Sep-‎22 OS build 25211.1010 Experience Windows Feature Experience Pack 1000.25211.1010.0

more options

jonzn4SUSE said

Desktop or laptop

desktop


jonzn4SUSE said

Manufacture and Model?

i built

more options

issue persists with new profile

Alterado por sprain5494 em

more options

more notes:

  1. issue exists in 105.0
  2. video plays in 104.0.2, but not audio

Alterado por sprain5494 em

more options

Can you update to the current version and see what happens? It works for me in Win7. see screenshot

more options

Did you test in Safe Mode?

more options

jonzn4SUSE said

Can you update to the current version and see what happens?

issue persists in 106.0.1

more options

jonzn4SUSE said

Did you test in Safe Mode?

issue persists in safe mode