Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Profile transfer after computer crash and reset

  • 1 resposta
  • 0 tem este problema
  • 1 exibição
  • Última resposta de Stans

more options

My computer crashed - BSOD - would not go into windows. I decided to do the reset process. Concern was that I would lose my emails and address books. routing rules. etc, so I removed my SSD and borrowed my neighbors laptop, copied the Thunderbird profile from the SSD to a thumb drive. Then I did the computer reset, it seemed to work fine. Then reinstalled Thunderbird and set up my mail account so I have the "old profile" file on the thumb drive and the 'new profile' on the computer supporting Thunderbird. The old profile data is much larger in size and content than the new profile data. Question is: Can I use the files from the 'old profile' and add them to the 'new profile' Or must I start over in the now-running Thunderbird??

My computer crashed - BSOD - would not go into windows. I decided to do the reset process. Concern was that I would lose my emails and address books. routing rules. etc, so I removed my SSD and borrowed my neighbors laptop, copied the Thunderbird profile from the SSD to a thumb drive. Then I did the computer reset, it seemed to work fine. Then reinstalled Thunderbird and set up my mail account so I have the "old profile" file on the thumb drive and the 'new profile' on the computer supporting Thunderbird. The old profile data is much larger in size and content than the new profile data. Question is: Can I use the files from the 'old profile' and add them to the 'new profile' Or must I start over in the now-running Thunderbird??

Todas as respostas (1)

more options