Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't launch after new update

  • 2 respostas
  • 0 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

Hi,

Since I updated to the most recent version, Firefox hasn't worked.

When clicked, Firefox doesn't launch, no error message shows, and no processes appear in task manager.

I have uninstalled and reinstalled, deleted the folders and reinstalled, run as administrator with no change. If there is anything else I can try, please let me know.

Hi, Since I updated to the most recent version, Firefox hasn't worked. When clicked, Firefox doesn't launch, no error message shows, and no processes appear in task manager. I have uninstalled and reinstalled, deleted the folders and reinstalled, run as administrator with no change. If there is anything else I can try, please let me know.

Todas as respostas (2)

more options

Using Windows 10 btw.

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.