Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Sending email to .gmail.com address give authoristation problem mail cannot be sent

  • 3 respostas
  • 0 tem este problema
  • 1 exibição
  • Última resposta de david

more options

I have in thunderbird 102.6.1 (64 bits) three e-mail accounts. Windows 11 version 22H2. All three accounts are using the same outgoing server: smtp.ziggo.nl port 465 SSL/TLS normal password, From two accounts I can send without problems e-mail to .gmail.com accounts. But when I send from address xxxxx@hccnet.nl to a .gmail.com address I get the message that authorisation failed. On my Android telephone I can send with my e-mail adress xxxx@hccnet.nl witout any problem an e-mail to a .gmail.com account. The same is true for using this mailaccount on my laptop, with an other mail programm.

All server types are IMAP with port 993. I tried to find differences in the adjustmens but cannot find any difference. I am looking forward to hear if someone els has this problem too and a solution.

Bernhard van Dijk

I have in thunderbird 102.6.1 (64 bits) three e-mail accounts. Windows 11 version 22H2. All three accounts are using the same outgoing server: smtp.ziggo.nl port 465 SSL/TLS normal password, From two accounts I can send without problems e-mail to .gmail.com accounts. But when I send from address xxxxx@hccnet.nl to a .gmail.com address I get the message that authorisation failed. On my Android telephone I can send with my e-mail adress xxxx@hccnet.nl witout any problem an e-mail to a .gmail.com account. The same is true for using this mailaccount on my laptop, with an other mail programm. All server types are IMAP with port 993. I tried to find differences in the adjustmens but cannot find any difference. I am looking forward to hear if someone els has this problem too and a solution. Bernhard van Dijk

Solução escolhida

Just a comment to clarify your issue. You must have a separate SMTP server for each account, even though they may all be using the same server. Give each a unique name so you don't get confused when applying them to accounts. The authentication problem surfaces when you have a different email account in the SMTP server and a different one for incoming server.

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Solução escolhida

Just a comment to clarify your issue. You must have a separate SMTP server for each account, even though they may all be using the same server. Give each a unique name so you don't get confused when applying them to accounts. The authentication problem surfaces when you have a different email account in the SMTP server and a different one for incoming server.

more options

Did not know that it was so simple. Thanks a lot it works !!!!!!!!!!!!!

Item closed

more options

You're very welcome.