Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

PDF takes 27 seconds to load

  • 4 respostas
  • 0 tem este problema
  • 5 visualizações
  • Última resposta de rajputahmad817

more options

I'm on Firefox 110.0.1 (64-bit) and running in troubleshoot mode. Under settings, I have "Portable Document Format (PDF)" configured to "Open in Firefox". Some PDF documents show up as blank for ~27 seconds, but show up immediately on Chrome.

I've downloaded an installation guide PDF file from the store.ui.com website.

For example, you can look at the doorbell camera: https://store.ui.com/collections/unifi-protect/products/g4-doorbell-pro Then select instructions and manuals to expand the PDF files available.

I'm on Firefox 110.0.1 (64-bit) and running in troubleshoot mode. Under settings, I have "Portable Document Format (PDF)" configured to "Open in Firefox". Some PDF documents show up as blank for ~27 seconds, but show up immediately on Chrome. I've downloaded an installation guide PDF file from the store.ui.com website. For example, you can look at the doorbell camera: https://store.ui.com/collections/unifi-protect/products/g4-doorbell-pro Then select instructions and manuals to expand the PDF files available.
Capturas de tela anexadas

Alterado por Kenneth em

Todas as respostas (4)

more options

The only issue I see is that the 1st page doesn't start at the top, I had to scroll down very far before seeing anything in Firefox. see screenshots The layout is different in chrome. When opening in Firefox, I watch the loading circle and it was just about as fast for me as Chrome. When the loading circle went away, I had to scroll very far to see the first image.

more options

From looking at their forum, it appears that the manufacture has things working better in Chrome compared to Firefox. https://community.ui.com/search/questions/?q=firefox

more options
more options

Hmm interesting, I do see the same thing. I tried out a couple of different PDFs on their store website (mostly installation guides), but it's a very mixed bag. This one is a blank PDF for me: https://dl.ui.com/qig/uc-ev-station.pdf

It's odd that it's not loading anything above that page. It was sort of important to know which screw types were included... Maybe I'll have to accept it's just an Ubiquiti thing.