Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Transfering Bookmarks

  • 2 respostas
  • 0 tem este problema
  • 3 visualizações
  • Última resposta de cor-el

unico_pachulo
unico_pachulo
more options

I have a Gateway Computer and I had to re-install Windows 10. So, when I did, my Firefox Mozilla Browser was gone. My Gateway was old, so I bought new HP Desktop Computer and I like to Install the Firefox Mozilla Browser back on my new computer, but I like to see if I could get back everything that was on my Task Bar Favorite and whatever else I had on my old account. I do have an ID and Password sign in for Firefox and keep in mind that on my Gateway I had Windows 10 and on my new HP I have Windows 11 and that is the one I'm using now. Thank you and have a blessed day.

I have a Gateway Computer and I had to re-install Windows 10. So, when I did, my Firefox Mozilla Browser was gone. My Gateway was old, so I bought new HP Desktop Computer and I like to Install the Firefox Mozilla Browser back on my new computer, but I like to see if I could get back everything that was on my Task Bar Favorite and whatever else I had on my old account. I do have an ID and Password sign in for Firefox and keep in mind that on my Gateway I had Windows 10 and on my new HP I have Windows 11 and that is the one I'm using now. Thank you and have a blessed day.

Todas as respostas (2)

Dropa
Dropa
more options

Firefox account isn't for backup option - sync is something that uses Firefox account to sync between devices. But if this was standalone and you didn't do a Firefox data backup following Firefox FAQ on how to do this anything that was on the Gateway before the install is now gone and there is no recovery or restore.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Were you using Sync on the old device ? If you did then you would merely have to connect the new device to this Sync account using the same email and password.

you can also transfer files directly to the new device.

You can copy certain files with Firefox closed from the profile folder on an old device to the profile folder on a new device to transfer your personal data. Note that best is to avoid restoring a full profile folder and only restore important files that are safe to restore/transfer.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins) and key4.db (encryption key and primary password) for logins saved in the Password Manager
  • cert9.db for certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)