We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Download Window Closes Immediately and Some Buttons Don't Work - Need Help

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de zeroknight

damianczap
damianczap
more options

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. 

   Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads.

   Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already: 

   Checked for Firefox and Ubuntu updates
   Ran Firefox in Troubleshoot Mode
   No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

Hello, Firefox friends! I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads. Button Issues: Some buttons within Firefox just don't seem to work. I've tried a few things already: Checked for Firefox and Ubuntu updates Ran Firefox in Troubleshoot Mode No antivirus because I'm on Ubuntu If anyone has faced similar issues or knows how to fix this, please help! Thank you so much!

Solução escolhida

If the download is meant to show the file picker and you are using snap/flatpak package, it needs a portal installed to do that: 

 sudo apt install xdg-desktop-portal-gtk
Ler esta resposta 👍 1

Todas as respostas (2)

damianczap
damianczap Autor da pergunta
more options

Here's a properly formatted version (for easier read).

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

1. Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads. 2. Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

1. Checked for Firefox and Ubuntu updates 2. Ran Firefox in Troubleshoot Mode 3. No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

zeroknight
zeroknight
more options

Solução escolhida

If the download is meant to show the file picker and you are using snap/flatpak package, it needs a portal installed to do that: 

 sudo apt install xdg-desktop-portal-gtk