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Sending email. mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended

  • 8 respostas
  • 1 tem este problema
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  • Última resposta de david

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cannot send email. Can receive email fine. l cannot respond, forward, or send new email. I checked settings, and they seem to be correct. It suddenly started this a few days ago. When sending, icon indicates sending, but get this box:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended. Please check the message and try again."

Now what?

cannot send email. Can receive email fine. l cannot respond, forward, or send new email. I checked settings, and they seem to be correct. It suddenly started this a few days ago. When sending, icon indicates sending, but get this box: "Sending of the message failed. An error occurred while sending mail. The mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended. Please check the message and try again." Now what?

Alterado por Wayne Mery em

Todas as respostas (8)

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This appears to be an error in the SMTP server configuration, such as possibly an incorrect email address for the account, but could be other reasons. If you share a screenshot of SMTP settings, someone here may have suggestions.

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Below, is what I have: (see image below)

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In account settings, look down left side to 'Outgoing server (SMTP). Click that and do a screenshot. That will show the smtp settings. Thanks.

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This is what it says:

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Try changing authentication to STARTTLS with normal password and see how that goes.

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Hi, were you able to solve this problem? I have the same Problem at the moment and would appreciate any help there is.

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You seem to have two SMTP servers. I suggest creating a unique description for each and verify which is being used. Be sure you are authenticating with it.