Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Printing E mails from Thunderbird

  • 4 respostas
  • 11 têm este problema
  • 8 visualizações
  • Última resposta de Ken Harvey

Ken Harvey
Ken Harvey
more options

When I try to print e mails from Thunderbird on some occasions the only option I get when I press Print is to Save as PDF. If I restart the Print Spooler in Windows 11 it then gives me the Print Options in the dialogue box. It seems as if Thunderbird is causing the Print Spooler to stop. All other functions for documents and spreadshets, PDF documents print fine

When I try to print e mails from Thunderbird on some occasions the only option I get when I press Print is to Save as PDF. If I restart the Print Spooler in Windows 11 it then gives me the Print Options in the dialogue box. It seems as if Thunderbird is causing the Print Spooler to stop. All other functions for documents and spreadshets, PDF documents print fine

Todas as respostas (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does it work better after clearing TB print settings? Help/Troubleshooting Info, bottom of page.

Ken Harvey
Ken Harvey Autor da pergunta
more options

Hi, Clearing the print settings did not seem to change the situation

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If there is a reproducible print issue using the newest 115.3.0, please file a bug report with a testcase email attached to the bug report. Thanks.

Ken Harvey
Ken Harvey Autor da pergunta
more options

Hi The spooler seems to stop randomly. Even with the same e mail sometimes it will print and sometimes it won't. I am sorry that I can't send a specific example which always fails. Is it possible that there is a setting somewhere in Thunderbird which is causing my problem. Microsoft support have done many checks over the last 2 weeks and are convinced that Thunderbird is somehow causing the print spooler to stop.