Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Add Security Exception window blocking the download of my emails

  • 3 respostas
  • 0 tem este problema
  • 25 visualizações
  • Última resposta de christ1

more options

I have spoken to my ISP and its confirmed, as have I, that I can log on to its website and successfully download my emails so the problem "must" lie with Thunderbird. I am not very technically inclined so would appreciate some advice please, thank you. My ISP technical person (at iiNet Australia) did say they were receiving a lot of phone calls today about email and "blamed" it on changes to Outlook? If this helps. Regards.

I have spoken to my ISP and its confirmed, as have I, that I can log on to its website and successfully download my emails so the problem "must" lie with Thunderbird. I am not very technically inclined so would appreciate some advice please, thank you. My ISP technical person (at iiNet Australia) did say they were receiving a lot of phone calls today about email and "blamed" it on changes to Outlook? If this helps. Regards.

Solução escolhida

How do we get the new server setting?

You'll have to check with your email provider (iinet?). Note, when switching to a new email provider (the messenging company), you'll have to create a new account for it in Thunderbird. Make sure to sort out how your email archive is transferred to the new provider before the actual switch.

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Okay, a techy friend appeared and has accepted the exception based on a soon-to-be transfer of my email from my ISP to another company, The Messaging Company, which I have agreed to previously. Though there is no word this has started ...

For any other Aussies with iiNet moving to The Messaging Company, using Thunderbird, may be useful.

more options

I have the same problem and was told by iinet that due to the change to the messenging company, which apparently has started transferring the information, although not due to transfer until 14 to 17th October, we will require a new server setting, which iinet have gone to Thunderbird to request, but have no response so far. It appears that Thunderbird are noticing a change and their security is blocking our incoming and outgoing emails. Does this make sense? How do we get the new server setting?

more options

Solução escolhida

How do we get the new server setting?

You'll have to check with your email provider (iinet?). Note, when switching to a new email provider (the messenging company), you'll have to create a new account for it in Thunderbird. Make sure to sort out how your email archive is transferred to the new provider before the actual switch.