Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Folder shows "Unread" messages, but none are shown inside

  • 3 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de FNActivity

Appalbarry
Appalbarry
more options

I use multiple folders and subfolders in TB. Since the major update a month ago things have gone strange. 115.3.1 (64-bit) on Mint Linux.

Repeatedly a top level folder (in this case "Writing_2023") will be bolded, showing that there are unread messages.

When I click the folder, there will be no sign of an unread message in any of the lower level folders. They are not bolded.

None of the subfolders contain an unread message. Restarting TB makes no difference. My Android phone (using Fairmail) does not exhibit this problem.

Images below.

Thanks folks. Barry

I use multiple folders and subfolders in TB. Since the major update a month ago things have gone strange. 115.3.1 (64-bit) on Mint Linux. Repeatedly a top level folder (in this case "Writing_2023") will be bolded, showing that there are unread messages. When I click the folder, there will be no sign of an unread message in any of the lower level folders. They are not bolded. None of the subfolders contain an unread message. Restarting TB makes no difference. My Android phone (using Fairmail) does not exhibit this problem. Images below. Thanks folks. Barry
Capturas de tela anexadas

Todas as respostas (3)

Appalbarry
Appalbarry Autor da pergunta
more options

Followup: Just discovered that if I right click the top folder and select "Mark Folder Read" the unread messages will suddenly appear in folders below. I hope this wasn't the intended behaviour! :)

FNActivity
FNActivity
more options

Appalbarry said
Followup: Just discovered that if I right click the top folder and select "Mark Folder Read" the unread messages will suddenly appear in folders below. I hope this wasn't the intended behaviour! :)

I also have the same problem, but the solution you mentioned did not solve my problem

Now the inbox folder says you have an unread message, while I searched all the folders of all the accounts and clicked "Mark Folder Read", but this problem still exists.

Folder mode is set on unfied folders

FNActivity
FNActivity
more options

Does anyone know the solution to this problem?