Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Mobile browser not working on mobile data. Android.

  • 3 respostas
  • 0 tem este problema
  • 1 exibição
  • Última resposta de nishanksaini10

nishanksaini10
nishanksaini10
more options

For the past few days Firefox on Mobile has not been working with mobile data. Other installed browsers work. I am not sure what seems to be the issue.

I am running FF version 119.01, on Android 13.

For the past few days Firefox on Mobile has not been working with mobile data. Other installed browsers work. I am not sure what seems to be the issue. I am running FF version 119.01, on Android 13.

Todas as respostas (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What is the make and model of your Android device?

Did you install Firefox for Android from the Google Play store?

Are you using and security apps on your device, such as a VPN?

nishanksaini10
nishanksaini10 Autor da pergunta
more options

I'm on an S20FE, the Snapdragon variant. I installed Firefox via the Playstore.

I do use security apps on my device, but I have tested FF by disabling them as well. I have also wiped cache, data to no avail.

It must be noted that I did not change any settings as such, FF was working fine up to a few days back.

(Quoted correctly below. Can't delete this for some reason)

Alterado por nishanksaini10 em

nishanksaini10
nishanksaini10 Autor da pergunta
more options

Paul said
Hi What is the make and model of your Android device? Did you install Firefox for Android from the Google Play store? Are you using and security apps on your device, such as a VPN?


I'm on an S20FE, the Snapdragon variant. I installed Firefox via the Playstore.

I do use security apps on my device, but I have tested FF by disabling them as well. I have also wiped cache, data to no avail.

It must be noted that I did not change any settings as such, FF was working fine up to a few days back.