Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird do not let me open my profile

  • 3 respostas
  • 0 tem este problema
  • 11 visualizações
  • Última resposta de david

ukn.shopping
ukn.shopping
more options

I have installed the newest version of Thunderbird (115.5.2.) and can not open my profile. The Error message: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again

But i have the newset version installed.

I have installed the newest version of Thunderbird (115.5.2.) and can not open my profile. The Error message: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again But i have the newset version installed.

Todas as respostas (3)

david
david
  • Top 10 Contributor
more options

This message can also appear if you had previously downloaded a beta version.

ukn.shopping
ukn.shopping Autor da pergunta
more options

I never had a beta version installed. One follow question. How can i find out which version my profile needs?

david
david
  • Top 10 Contributor
more options

If this is a fresh install, I suggest uninstalling, and deleting the thunderbird folder at c:\users\<yourid>\appdata\roaming\ and starting over. My guess is that a profile is there from some prior experience.