Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Two Sent and two draft Folders

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de marc160

PastorDL
PastorDL
more options

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change.

I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change. I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana
Capturas de tela anexadas

Todas as respostas (3)

PastorDL
PastorDL Autor da pergunta
more options

Forgot to add tried clearing startup cache and restart in troubleshooting mode wiht no change.

The folders have no "Delete" as an option with-in Tbird

Alterado por PastorDL em

Susan
Susan
more options

I'm sorry no one's answered. I have this problem too but now it's worse because I deleted one after moving the contents and about a quarter of the mail I send disappears after sending. Crazy.

marc160
marc160
more options

I had the same problem. I appear to have been able to solve it by going into Account Settings > myaccount@gmail.com > Copies & Folders and changing my settings as shown in the larger attached image.

You set them that way by clicking the radio button next to Other, then clicking into the box next to the right and moving your cursor to the correct email account and folder. The smaller attached image shows how Sent Mail is found under [Gmail] in you Gmail account.