Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox closes unexpectedly during a download

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Morbus

AnonymousUser
AnonymousUser
more options

If I leave my pc on overnight while I"m downloading a large file ( tutorials..under 1gb) when I wake up FF is closed. I've tried 3 nights running with the same result. It's extremely frustrating.

I also can't log in to Mozilla bugs otherwise I'd report the problem but even after resetting my p/w and reloading my browser before entering the new p/w I still get the message that the username or password doesn't exist so there's no way I can log in. I'm only able to write this message because it doesn't require a log in.

Troubleshooting information

Left PC on overnight to download an 375mb tutorial. FF closed in morning and reopening FF shows "restore session". This problem is repeatable....tried 3 nights running.

If I leave my pc on overnight while I"m downloading a large file ( tutorials..under 1gb) when I wake up FF is closed. I've tried 3 nights running with the same result. It's extremely frustrating. I also can't log in to Mozilla bugs otherwise I'd report the problem but even after resetting my p/w and reloading my browser before entering the new p/w I still get the message that the username or password doesn't exist so there's no way I can log in. I'm only able to write this message because it doesn't require a log in. == Troubleshooting information == Left PC on overnight to download an 375mb tutorial. FF closed in morning and reopening FF shows "restore session". This problem is repeatable....tried 3 nights running.

Todas as respostas (1)

Morbus
Morbus
more options

Hello Jackie.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.