Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 3.6.6 crashes every few minutes or freezes up even when i'm not doing anything

  • 5 respostas
  • 34 têm este problema
  • 1 exibição
  • Última resposta de AnonymousUser

more options

For the last few days, firefox has been crashing or freezing up every few minutes. It seems to be independent of what websites i'm on. Firefox either just freezes up ("this program is not responding") or will crash entirely and i'll get the firefox crash console. I've tried disabling all my addons and that didn't help either. My explorer seems much more stable.

Crash ID(s)

bp-587f2d86-e680-4d36-aeb9-ba1662100718, bp-4431e179-5e53-4416-bc06-8c30c2100718

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0)

For the last few days, firefox has been crashing or freezing up every few minutes. It seems to be independent of what websites i'm on. Firefox either just freezes up ("this program is not responding") or will crash entirely and i'll get the firefox crash console. I've tried disabling all my addons and that didn't help either. My explorer seems much more stable. == Crash ID(s) == bp-587f2d86-e680-4d36-aeb9-ba1662100718, bp-4431e179-5e53-4416-bc06-8c30c2100718 == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0)

Todas as respostas (5)

more options

same problem with me and i can't find any help on ne

more options

Having the same problem and is adding up to the problems I keep experiencing like the huge memory loads (tried everything, but no cure found).

See the graphs added, this is when I don't even use firefox.

more options

Same problem as the other describe

Window 7

more options

You would think that someone that works in the support area would have posted an answer... I guess they don't care about us...

more options

I am having the same problem. I wonder where we can go for help?