Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't start up at all, I can't figure out how to fix it?

  • 1 resposta
  • 4 têm este problema
  • 1 exibição
  • Última resposta de AnonymousUser

AnonymousUser
AnonymousUser
more options

I've already looked at older posts on the forum, but nothing seems to work. When I click on the firefox logo nothing happens at all (It will try load for around 2 seconds then it stops). I can't run it in safe mode, I've tried making a new profile, I've tried restarting my computer and none of these things have helped. Does anyone know how I could solve this? I really don't want to go back to using IE.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

I've already looked at older posts on the forum, but nothing seems to work. When I click on the firefox logo nothing happens at all (It will try load for around 2 seconds then it stops). I can't run it in safe mode, I've tried making a new profile, I've tried restarting my computer and none of these things have helped. Does anyone know how I could solve this? I really don't want to go back to using IE. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

Todas as respostas (1)

AnonymousUser
AnonymousUser Autor da pergunta
more options

I have the same problem getting into Mozilla. Occasionally it comes up when I click on it, but most times it does not. The hour glass stays on for a couple of seconds, then goes off.