Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I enter all my data - bank card number and password - hit DONE and nothing happens regardless what mouse button I use. I can access the site from Firefox on another computer. I've tried updating Firefox and rebooting several times.

  • 1 resposta
  • 0 tem este problema
  • 4 visualizações
  • Última resposta de the-edmeister

more options

Two sites, one is my bank web access site. I enter my bank card number and password and hit DONE and nothing happens as though the button has been disabled. This also happened on this computer with ABE BOOKS and it wouldn't allow me to complete a transaction. I can access my bank through Firefox on a different computer. I've tried upgrading Firefox and several reboots and accessing the bank site through a different route by googling it rather than my bookmark.

URL of affected sites

http://

Two sites, one is my bank web access site. I enter my bank card number and password and hit DONE and nothing happens as though the button has been disabled. This also happened on this computer with ABE BOOKS and it wouldn't allow me to complete a transaction. I can access my bank through Firefox on a different computer. I've tried upgrading Firefox and several reboots and accessing the bank site through a different route by googling it rather than my bookmark. == URL of affected sites == http://

Todas as respostas (1)

more options

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...