Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I get "Our apologies — streaming is not supported on this browser" from Netflix instant play, but I have resources to spare, so that's not the problem; it works with IE, but not Firefox

  • 2 respostas
  • 33 têm este problema
  • 8 visualizações
  • Última resposta de Ripley

more options

I get the following message when trying to use Netflix Instant Play from my PC -- Our apologies — streaming is not supported on this browser. Complete System Requirements

To watch instantly, you'll need a computer that meets the following minimum requirements:

   * Windows
         o Windows XP with Service Pack 2, Vista or Windows 7
         o Internet Explorer 6.0 or higher; or Firefox 2 or higher
         o 1.2 GHz processor
         o 512 MB RAM

I have more than enough resources, am running FF 3.6.10. I do not have the same problem with IE on the same machine, and my laptop, which has less ram and a slower chip, also works great.

I get the following message when trying to use Netflix Instant Play from my PC -- Our apologies — streaming is not supported on this browser. Complete System Requirements To watch instantly, you'll need a computer that meets the following minimum requirements: * Windows o Windows XP with Service Pack 2, Vista or Windows 7 o Internet Explorer 6.0 or higher; or Firefox 2 or higher o 1.2 GHz processor o 512 MB RAM I have more than enough resources, am running FF 3.6.10. I do not have the same problem with IE on the same machine, and my laptop, which has less ram and a slower chip, also works great.

Todas as respostas (2)

more options

Your UserAgent is missing the code that says your browser is Firefox 3.6.10 .
See this:
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

That fixed it. Thanks very much.