Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why aren't pop-ups blocked automatically and why doesn'e the option stay set between sessions?

  • 4 respostas
  • 3 têm este problema
  • 4 visualizações
  • Última resposta de CousinVinnie

more options

Pop-up windows continue to appear. When I select the Options for Content the Block pop-up windows box is not checked. It must be re-checked each time I start Firefox.

Your Help information says " Pop-up blocking is turned on by default, so you don't have to worry about enabling it to prevent pop-ups from appearing in Firefox. "

Pop-up windows continue to appear. When I select the Options for Content the Block pop-up windows box is not checked. It must be re-checked each time I start Firefox. Your Help information says " Pop-up blocking is turned on by default, so you don't have to worry about enabling it to prevent pop-ups from appearing in Firefox. "

Todas as respostas (4)

more options

For possible causes and solutions see How to fix preferences that won't save.

more options

I do have a version of Norton but not Norton 360. It does not seem to have the capability described. I do not use McAfee and ther are no .js file extensions.

more options

You may not be looking in the right place for the profile folder, there are quite a few files with .js extension in the profile folder.

In the help menu select "Troubleshooting Information", in the troubleshooting tab click on the "Open Containing Folder" button to open the profile folder.

more options

I did find a Prefs file and deleted it even though it was called a JScript file rather than a .js file. Still no help. Now what?