Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

opens homepage and closes down instantly

  • 3 respostas
  • 11 têm este problema
  • 7 visualizações
  • Última resposta de cor-el

more options

when i click on the firefox and it open up my homepage it instantly shuts down the browser. it does not give me time to navigate to another page or see if there is something i need to do

there is no request to submit a crash report and no crash ids

i use avg and tried to check the firewall but no luck yet

now, firefox downloaded an update and it will not open mozilla at all. i can open internet explorer but not firefox

when i click on the firefox and it open up my homepage it instantly shuts down the browser. it does not give me time to navigate to another page or see if there is something i need to do there is no request to submit a crash report and no crash ids i use avg and tried to check the firewall but no luck yet now, firefox downloaded an update and it will not open mozilla at all. i can open internet explorer but not firefox

Alterado por dreynolds em

Todas as respostas (3)

more options
more options

no request and no notice that there was a crash. it just will not open firefox at all now

more options

Do a clean (re)install:

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.