Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I try to log onto facebook.com I am redirected to b.static.ak.fbcdn.net and the page loads very slowly and looks like dos.

  • 1 resposta
  • 13 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

more options

What more can I do - emptied cache, history, cookies. Run virus scan and malaware checker. This has only been happening the last few days. I type the address or use my bookmark and instead of going to facebook.com/home etc to log in down the bottom of my screen it changes to b.static.ak.fbcdn.net and everything slows - I am on adsl2 and the load is slower that the old 56K modem connected to dial up of years ago.

Running Windows XP, avast anti-virus,

If you can tell me how to fix this, then I will also be able to fix the ebay that just wants to connect to ebaystatic.com and then tells me the page won't load. At least Facebook loads, sort of. With the ebay static problem I cannot even access any ebay sites to try and ask the question. With facebook, when I tried to access the troubleshooting, I just got redirected, via the static etc address to my home page.

Access to my other sites, have no problems. I have checked on line and these addresses seem to actually belong to the companies but there is no information accessible to actually tell my computer that I do no want to use the static portal addresses.

What more can I do - emptied cache, history, cookies. Run virus scan and malaware checker. This has only been happening the last few days. I type the address or use my bookmark and instead of going to facebook.com/home etc to log in down the bottom of my screen it changes to b.static.ak.fbcdn.net and everything slows - I am on adsl2 and the load is slower that the old 56K modem connected to dial up of years ago. Running Windows XP, avast anti-virus, If you can tell me how to fix this, then I will also be able to fix the ebay that just wants to connect to ebaystatic.com and then tells me the page won't load. At least Facebook loads, sort of. With the ebay static problem I cannot even access any ebay sites to try and ask the question. With facebook, when I tried to access the troubleshooting, I just got redirected, via the static etc address to my home page. Access to my other sites, have no problems. I have checked on line and these addresses seem to actually belong to the companies but there is no information accessible to actually tell my computer that I do no want to use the static portal addresses.

Todas as respostas (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Extension_issues


Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website