Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My Firefox accepts cookies but I have an error message on Gmail

  • 3 respostas
  • 8 têm este problema
  • 12 visualizações
  • Última resposta de ebarrett

ebarrett
ebarrett
more options

I can get into gmail from my PC and from my laptop on any browser -- except for Firefox. Although change my Tools settings to accept cookies from a 3rd party, I still keep getting this message, "We're sorry. It seems there is a problem. Please try using Gmail with a supported browser. If you're encountering this error while using a supported browser, we suggest alerting your Internet Service Provider (ISP) that a proxy is failing to accept cookies on HTTP redirects." Help!

I can get into gmail from my PC and from my laptop on any browser -- except for Firefox. Although change my Tools settings to accept cookies from a 3rd party, I still keep getting this message, "We're sorry. It seems there is a problem. Please try using Gmail with a supported browser. If you're encountering this error while using a supported browser, we suggest alerting your Internet Service Provider (ISP) that a proxy is failing to accept cookies on HTTP redirects." Help!

Alterado por ebarrett em

Todas as respostas (3)

ebarrett
ebarrett Autor da pergunta
more options

If I don't hear from someone soon, I'm going to have to switch to Google Chrome. Grrrrr...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

ebarrett
ebarrett Autor da pergunta
more options

I initially removed the cookies for the site but it still didn't work. However, when I chose 'Remove All Cookies' -- IT WORKED!!!! Thank you!

Erin.