Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Very slow web page scroll on second monitor

  • 4 respostas
  • 75 têm este problema
  • 63 visualizações
  • Última resposta de ar

more options

I have two monitors. When I move firefox window to the second montior - scrolling of web pages is very slow. Sometimes it freeze computer (I can not move the mouse cursor). I was checked other applications like MS Word, Chrome. This problem is only firefox problem.

This problem apears when the part of firefox window is showing on the second monitor (even 50 pixels)

I have two monitors. When I move firefox window to the second montior - scrolling of web pages is very slow. Sometimes it freeze computer (I can not move the mouse cursor). I was checked other applications like MS Word, Chrome. This problem is only firefox problem. This problem apears when the part of firefox window is showing on the second monitor (even 50 pixels)

Solução escolhida

Hey, I had the same problem and I resolved it: 1.- In Firefox menu, display Tools/Options; 2.- Unselect the box "use hardware acceleration when available". It should work better now. Apparently the hardware acceleration makes problems only when the windows of Firefox is shown in a non primary monitor (don't know why). I guess you know but if you want to change your primary monitor you can do it from settings (right click on desktop and then properties). Good luck!

Ler esta resposta 👍 17

Todas as respostas (4)

more options

Solução escolhida

Hey, I had the same problem and I resolved it: 1.- In Firefox menu, display Tools/Options; 2.- Unselect the box "use hardware acceleration when available". It should work better now. Apparently the hardware acceleration makes problems only when the windows of Firefox is shown in a non primary monitor (don't know why). I guess you know but if you want to change your primary monitor you can do it from settings (right click on desktop and then properties). Good luck!

more options

Excellent. It's working :) Thanks!!!. Exact path to this option: Tools -> Options -> Advanced -> General -> Browsing -> Use hardware acceleration when available.

more options

I have 3 monitors, and had this problem on the two that weren't the primary. Turning off "use hardware acceleration" worked, *BUT* only after I restarted Firefox. Thanks to those who found this workaround!

more options

Turning off hardware acceleration fixes the issue for me. However, this shows that there is a serious bug in the hardware acceleration implementation. And clearly, we are losing the advantage of HW acceleration until this is fixed.