Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I need to uninstall "alot" toolbar - used add/remove in control panel, but did not take out of firefox.

  • 6 respostas
  • 380 têm este problema
  • 2 visualizações
  • Última resposta de vmc9823

more options

I installed a freeware program from the net, said no to alot toolbar, but it installed anyway. I then went to the add/remove programs in contral panel, said remove, it then said is was uninstalled, but it is still in the firefox and internet explorer BOTH. I like Firefox, but want the alot toolbar out. please help

I installed a freeware program from the net, said no to alot toolbar, but it installed anyway. I then went to the add/remove programs in contral panel, said remove, it then said is was uninstalled, but it is still in the firefox and internet explorer BOTH. I like Firefox, but want the alot toolbar out. please help

Solução escolhida

Todas as respostas (6)

more options

In some cases, you can disable or remove toolbars here:

Tools > Add-ons > Extensions

If that doesn't work and the toolbar is commonly viewed as a pest, it might be removed by one of these scanners:

SUPERAntiSpyware : http://www.superantispyware.com/

Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php

more options

Solução escolhida

more options

I finally found out how to do it. It is under tools>Options>manage add-ons>extensions. You just select alot extension and click on remove. It was easy after about an hour and a half searching the how too's.

more options

The ad on doesn't even appear so that you can remove it.

more options

Hi vmc9823, if you don't see in the Extensions category, it could be listed under another name, i.e., it might have tagged along with another extension. Could you disable everything that isn't essential and restart Firefox and see whether that banished it?

If you want to post a list of your extensions for review by board volunteers, open

Help > Troubleshooting Information

and scroll down a bit to the table labeled Extensions. If you copy and paste from there the formatting will be a bit ugly, but it may help in tracking down the culprit.

more options

Thanks jscher2000! Disabling extensions got rid of it. Much appreciated : )