Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I have installed updated to latest version but, upon opening get warning that I need to update to latest version

  • 1 resposta
  • 3 têm este problema
  • 11 visualizações
  • Última resposta de cor-el

bayougirl01
bayougirl01
more options

"Install Upgraded Version" instructed me to install latest updated version, Firefox 4.01. I did so, but each time I open Firefox, I get a warning that I am not protected and need to upgrade.

"Install Upgraded Version" instructed me to install latest updated version, Firefox 4.01. I did so, but each time I open Firefox, I get a warning that I am not protected and need to upgrade.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It looks that the update wasn't successful because your "More system details" list still shows a Firefox 3.5.7 version.

If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.