Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

download helper does not have the arrow down anymore in the new 4.0 so I cannot download a video

  • 6 respostas
  • 195 têm este problema
  • 1 exibição
  • Última resposta de tamarque

more options

I upgraded to Firefox 4.0 and do not like it . Can I go back to the old Firefox? Why, because my download helper does not work as there is no arrow to click on to download a video all there is are the headphones going around but no way to download anything. Looks like there is no room for the arrow.

I upgraded to Firefox 4.0 and do not like it . Can I go back to the old Firefox? Why, because my download helper does not work as there is no arrow to click on to download a video all there is are the headphones going around but no way to download anything. Looks like there is no room for the arrow.

Todas as respostas (6)

more options
more options

Found this answer elsewhere in the Firefox pages.. Right click on the 3 ball icon - select Preferences -then General tab -then Behaviour -then change drop down menu to Open Menu

Worked for me..

more options

Tried above but did not work. I actually had to instruct 'Download' in the dropdown menu. The arrow suddenly re-appeared and I was off running again!

more options

Hi - I downloaded the above update (4.9.2) - but it made no difference - the arrow still was not present for me to download videos. However - I also followed the other post above that explained what to do - and that was to right-click of the 3-ball button and go to Preferences. Under General - open the Behaviour tab. In the bottom half of this page - aginst 'Extended download menu' - 'Upon clicking on the icon' open the dropdown menu and make sure you have 'Download' in there. I did this and the little download arrow immediately re-appeared and I was able to download videos again.

more options

Hello: I want to thank Steve and all others that replied to my question/problem. I followed their instructions exactly but to no avail. I solved my problem by removing Download Helper and going back two updates and re-installing the older version... works great now. This is a problem betweenFirefox 4.0 and Download Helper. Frankly I think Download Helper needs to write new code and release an update that fixes this. Two of my friends removed it altogether and went to the Utube Downloader from CNET which works great but not as convenient.

more options

what is this 3-ball button you refer to. i do not have one of these or do not know where to find it.