Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 4: Popup window shows two title bars and close button/link does not work

  • 1 resposta
  • 11 têm este problema
  • 1 visualização
  • Última resposta de the-edmeister

more options

Popup windows in Firefox 4 is showing two title bars. If the popup window has a close button or link in it, it does not work. If a popup window was designed to auto-close itself, it isn't happening, and the window remains on the screen with an empty content area.

It was not a clean installation of Firefox 4, I upgraded from Firefox 3. I have some of the popular add-ons installed in my Firefox installation. All are up-to-date. Disabling some add-ons (eg. Shareaholic) solved the problem temporarily, but when I installed other new plug-ins the problem showed up again. Here's a screenshot: http://i51.tinypic.com/m77upg.jpg http://i51.tinypic.com/m77upg.jpg

Popup windows in Firefox 4 is showing two title bars. If the popup window has a close button or link in it, it does not work. If a popup window was designed to auto-close itself, it isn't happening, and the window remains on the screen with an empty content area. It was not a clean installation of Firefox 4, I upgraded from Firefox 3. I have some of the popular add-ons installed in my Firefox installation. All are up-to-date. Disabling some add-ons (eg. Shareaholic) solved the problem temporarily, but when I installed other new plug-ins the problem showed up again. Here's a screenshot: [http://i51.tinypic.com/m77upg.jpg http://i51.tinypic.com/m77upg.jpg] http://i51.tinypic.com/m77upg.jpg

Todas as respostas (1)

more options

Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes