Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

tabs won't open, scroll bar won't work ..............

  • 4 respostas
  • 7 têm este problema
  • 1 exibição
  • Última resposta de dancehappy

more options

I just updated Firefox as recommended. Now the tabs will not open, the scroll bar doesn't work. And .... I cannot open or close websites on the bar.

I just updated Firefox as recommended. Now the tabs will not open, the scroll bar doesn't work. And .... I cannot open or close websites on the bar.

Todas as respostas (4)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

more options

I deleted then downloaded FF7, same problem, I also tried reinstalling FF6, didn't help. I cannot do what you asked, too much trouble. I have been using FF for at least 10 years, I am pissed. I will now use Google Chrome. I hate IE.

Alterado por dancehappy em

more options

Opening the Firefox SafeMode is as simple as holding the Shift key while you double-click the Firefox desktop shortcut.

Why ask for support if you're not going to follow the support advice that is offered?

Re-installing Firefox rarely fixes problems like you are having, which are normally caused by add-ons or improperly set preferences.

more options

well now that you explained how to open in safe mode i did it, and it works fine that way, so now what? you don't have to get snippy with me, i am not a computer genious ... i went to link that you provided and could not figure it out

Alterado por dancehappy em