Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I currently have version 3.6 and i keep going to the site and downloading the newest version (7.01). The install works perfectly but when I launch Firefox, it's still version 3.6. I've tried this about 5 times and nothing works.

  • 3 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de PBGamer89

more options

Like the question said, Firefox is not updating even when I download and install the updates. It works perfectly, but it's simply not updating. I've been stuck with 3.6. each time i launch the browser after a successful install.

Like the question said, Firefox is not updating even when I download and install the updates. It works perfectly, but it's simply not updating. I've been stuck with 3.6. each time i launch the browser after a successful install.

Solução escolhida

Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Ler esta resposta 👍 0

Todas as respostas (3)

more options

really? no one has advice or a solution?

more options

Solução escolhida

Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

Thank you! That worked. Now it says that i'm running version 7. I don't notice much of a physical change but as long as it says i'm running version 7, that's what matters.