We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After each of the last three times that I have updated to Firefox 7, my computer was infected with malware or a virus. Is this just an odd coincidence or have other users had similar experiences?

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Tom Farrow

more options

I updated to firefox 7, got malware, cleaned system, installed earlier version of firefox. month later updated, got malware, cleaned, installed earlier version. month later updated again to firefox 7, got malware, cleaned, installed earlier version. had no problems until after I updated. coincidence?

I updated to firefox 7, got malware, cleaned system, installed earlier version of firefox. month later updated, got malware, cleaned, installed earlier version. month later updated again to firefox 7, got malware, cleaned, installed earlier version. had no problems until after I updated. coincidence?

Todas as respostas (4)

more options

Make sure that you only download and install updates from the official sites. On the internet there are also fake sites that give you malware with your update.

more options

It's possible it was fake. However, the update didn't come from a website--it came from the same type of message box I get everytime Firefox is ready for an update. Are there also fake update message boxes? Is there a way to differentiate between the real and fake?

more options

The normal update box uses a secure https connection to the mozilla update servers so that should be safe unless your computer is already infected or you changed some dangerous settings in about:config. Then I have no idea why it shows up after the update, that's really strange.

more options

It is likely to be a hidden virus, using firefox to disguise itself. What anti virus software are you using?