Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 7.0.1 does not remember/fill in username and password in Mac version although on Windows it works, so it's not the website preventing password being saved. what is up and how can this be fixed>?

  • 3 respostas
  • 21 têm este problema
  • 1 exibição
  • Última resposta de nerak09

more options

There are several sites where I now have to type in my username and password each time I return, such as turnitin.com. (I'm a teacher and use this for grading). Friefox used to be able to remember this for that site and it still works at my office where I have a windows machine. Not working on my Mac OS 10.6.8 and it is really annoying to have to retype every single time; it's not a financial site or anything so why can't the Firefox browser remember and re enter my info? And no, turnitin does not currently support Firefox 7 but it is only up to firefox 4 and up until now firefox at least worked to remember passwords.

I looked at http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered and I have checked all the recommended browser settings and am not set to private browsing; the sites where this happens are not set in exceptions to remembering, and they are not set to be cleared automatically

So, what's up and why doesn't Firefox remember passwords and usernames any longer?

There are several sites where I now have to type in my username and password each time I return, such as turnitin.com. (I'm a teacher and use this for grading). Friefox used to be able to remember this for that site and it still works at my office where I have a windows machine. Not working on my Mac OS 10.6.8 and it is really annoying to have to retype every single time; it's not a financial site or anything so why can't the Firefox browser remember and re enter my info? And no, turnitin does not currently support Firefox 7 but it is only up to firefox 4 and up until now firefox at least worked to remember passwords. I looked at http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered and I have checked all the recommended browser settings and am not set to private browsing; the sites where this happens are not set in exceptions to remembering, and they are not set to be cleared automatically So, what's up and why doesn't Firefox remember passwords and usernames any longer?

Todas as respostas (3)

more options

It is possible that it doesn't work because the name and password field on the main page aren't empty and show hints (Email, Password; onfocus="clearField(this)").
Actually the DOM Inspector shows two password fields, one with the password that you typed and one with the hint text "Password" that get hidden once you typed the password.

Does it work if you use the login page?

more options

Well, went to that login page and got firefox to remember the password (Yaay) but still not remembering my username, which is a long email address. Sigh. and previously I could just go to https://turnitin.com/static/index.php and firefox would remember my username and password. so, some improvement but still not everything. thanks

more options

Now up to Firefox 8 and the problem persists. Cannot go to the www.turnitin.com page and login as I used to do -- Firefox does not remember my username or password. Still works on Windows, and with other browsers... It would be great if a fix is available.