Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Downloads show in downloads window, but disappear from window as soon as finished downloading.

  • 2 respostas
  • 9 têm este problema
  • 1 exibição
  • Última resposta de kmazziotta

more options

I start a download (say, CCleaner from filehippo.com). The firefox "downloads window" opens and the file appears, downloads, virus scans, but then it just disappears. I'm left with an empty "downloads window". The downloaded file is in my downloads folder and I have to run it from there.

It never did this before and changing settings in OPTIONS or disabling ADD-ONS has no effect.

I start a download (say, CCleaner from filehippo.com). The firefox "downloads window" opens and the file appears, downloads, virus scans, but then it just disappears. I'm left with an empty "downloads window". The downloaded file is in my downloads folder and I have to run it from there. It never did this before and changing settings in OPTIONS or disabling ADD-ONS has no effect.

Solução escolhida

See:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Also check the Clear Recent History (and CCleaner) settings if you use it.

Ler esta resposta 👍 4

Todas as respostas (2)

more options

Solução escolhida

See:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

Also check the Clear Recent History (and CCleaner) settings if you use it.

more options

Thanks! That was it!

I guess they're serious about "Don't remember download history." I had no idea that meant it would erase the history immediately and I wouldn't even be able to see it myself!  :-(